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FAQ


The answers to all frequently asked questions regarding our residence, services, conditions and much more!

 

1) What's the difference between formula "residence" and "hotel"?
2) Which apartments are bookable in formula residence or formula hotel?
3) How far are the apartments from the beach?
4) Do I have to pay any obligatory extra costs or optional costs in addition to the costs for the apartment?
5) Where do you serve the meals if I book "formula hotel"?
6) Can I buy the meal tickets (breakfast, dinner) directly in the residence?
7) Are bed linen and towels included in the rate always?
8) Is it possibile to rent an extra bed or a baby bed?
9) Is tv included in the apartment rate? Which channels are on tv?
10) Is there a shuttle service to the beach? Or to the airport?
11) Can I take a bus from the airport to the residence?
12) Is it necessary to have a car during the stay?
13) When does the pool open?
14) What kitchen equipment do you have in in the apartment?
15) Do you have parking lots in the residence?
16) Do you have wifi zones in the residence and internet connection in the apartments?
17) What time can I check in?
18) Can I check in after the closing time of the reception?
19) Where is the residence in Sardinia?
20) How far is San Teodoro, Porto San Paolo and Olbia from our residence?
21) How is the beach of Porto Taverna?
22) Is the beach suitable for children?
23) Which are the best beaches in the surroundings?
24) What are the facilities directly on the beach?
25) Can I rent cars, motorcycles and bikes directly in the residence?
26) Are there supermarkets and shops near the residence?
27) Is there a laundry service?
28) Is there any animation in the residence?
29) Do you accept pets?
30) Is there a children's play area in the residence?
31) Is there air conditioning in the apartments?


 

1) What's the difference between formula "residence" and "hotel"?

Formula Residence includes the apartment hire as well as the extra costs (water, electricity, gas), one set of bedlinen and towels upon arrival and Sat-tv. The Formula Aparthotel includes also the meals and the apartment cleaning with bedlinen and towel change on each second day.
For more information Click Here.

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2) Which apartments are bookable in formula residence or formula hotel?

We have only apartments available and you can book them as follows:
Formula residence -> bookable in all apartments;
Formula hotel -> bookable only in our apartments which are situated in the panoramic area of our residence (1500 meters far from the beach)

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3) How far are the apartments from the beach?

The apartments in the beach area of our residence are 15 - 10 meters far from the beach, the apartments in the panorama area are 1500 meters fare from the beach.

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4) Do I have to pay any obligatory extra costs or optional costs in addition to the costs for the apartment?

No, there are no obligatory extra costs like club cards etc. to pay, there is only a deposit of Euro 100 in cash to pay upon arrival which is refundable on the departure day.

All the other extra costs listed below are optional:

Residence Formula

• Change of bedlinens and towels (optional rent):
- bedlinen Euro 10,00 per person/change;
- towels Euro 5,00 per person/change;
• Internet Key Wifi Mobile 24h 4g speed: 5 Euro per day
• Kitchenette Cleaning: 35 Euro (if not cleaned by the client)
• Football and Tennis Court: Euro 5 per hour
• Babybed: on request, to pay directly in Hotel Euro 35 per week
• Domestic animals: small pets are ammitted at Euro 35,00 one-off payment
• Beach service (deckchairs and umbrellas): 7 Euro per piece per day
• Transfer service from/to harbour/airport (available on request):
- From 8.00 to 22.59, Euro 30 ( for 2 persons per way );
- From 23.00 to 07.59, Euro 50 ( for 2 persons per way );
• Deposit: obligatory to pay on arrival, Euro 100 refundable at departure
• Arrival after 10 pm: to communicate in advance, if not notified 20€ of supplement
• Laundromat within 500 meters from our holidays village

Hotel Formula

• Kitchenette Cleaning: 35 Euro (if not cleaned by the client)
• Internet Key Wifi Mobile 24h 4g speed: 5 Euro per day
• Football and Tennis courts: Euro 5 per hour
• Domestic animals: small pets are ammitted at Euro 35,00 one-off payment
• Beach service (deckchairs and umbrellas): 7 Euro per piece per day
• Transfer Service from/to harbour/airport: on request, to pay directly in the Hotel
- From 8.00 to 22.59, Euro 30 ( for 2 persons per way );
- From 23.00 to 07.59, Euro 50 ( for 2 persons per way );
• Deposit: obligatory to pay on arrival, Euro 100 in cash refundable at departure
• Arrival after 10 pm: to communicate in advance, if not notified 20€ of supplement
• Laundromat within 500 meters from our holidays village

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5) Where do you serve the meals if I book "formula hotel"?

Breakfast and meals will be served in our Restaurant-Bar-Pizzeria BBQ which is situated in the panorama area of our residence.
Link: Restaurant BBQ

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6) Can I buy the meal tickets (breakfast, dinner) directly in the residence?

Yes, at the cost of :
• Breakfast: 7 Euro per person per day excluded from 08/07 to 25/08, 10 Euro;
• Dinner supplement (drinks excluded): 15 Euro per person per day excluded from 08/07 to 25/08, 17 Euro;

Babies from 0 to 2 years: free, meals will be charged extra.

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7) Are bed linen and towels included in the rate?

Formula Residence includes one set of towels and bedlinen upon arrival. If you need a change during your stay you can hire the bedlinen at a rate of Euro 10 per person and the towels at the rate of Euro 5 per person or you can bring it from home. If you book the formula Aparthotel bedlinen and towels are always included in the rate.

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8) Is it possibile to rent an extra bed or a baby bed?

No, it is not possible to rent an extra bed. If you need a baby bed you can rent it at a price of Euro 5,00 per day.

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9) Is tv included in the apartment rate? Which channels are on tv?

Yes. We receive channels from Hotbird Satellite.
Link: Tv Sat

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10) Is there a shuttle service to the beach? Or to the airport?

Yes, the use of our shuttle service to the beach is free of charge. We take you to the beach and bring you back to the residence 4 times a day. at 10 am- 12.30 am - 4 pm- 7 pm.
The service start from 01/06 to 30/09.

Transfer from/to the airport/port of Olbia:
- from 8 am bis 10.59 pm: Euro 30,00 for 2 persons, per way;
- from 11 pm bis 7.59 am: Euro 50,00 for 2 persons, per way;

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11) Can I take a bus from the airport to the residence?

Yes, you can take the public bus "Arst". The bus stop in Monte Petrosu is 500 meters far away from the reception of our residence.
Click here to view the timetable: www.arst.it.

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12) Is it necessary to have a car during the stay?

If you would like to visit the surroundings, the beaches and if you want to reach bigger villages like San Teodoro and Porto San Paolo (where you can find supermarkets, pharmacies etc.) we recommend you to hire a car.

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13) When does the pool open?

The pool is open from 12/04 to 24/10.

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14) What kitchen equipment do you have in in the apartment?

The kitchenette is equipped with pans, plates, glasses, cutlery, italian espresso maker, recycling bin, kitchen stove with 4 hot plates. There is no table linen, kettle, oven and microwave in the apartments.

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15) Do you have parking lots in the residence?

Yes, the use of our uncared parking lots near the beach and all the apartments of the village is free of charge.

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16) Do you have wifi zones in the residence and internet connection in the apartments?

There is no internet connection in the apartments but wifi is free of charge 24h in our 4 wifi zones at the reception area, at the pool area, at our restaurant BBQ and at our beach bar "Tavernetta beach" (1h per day).

It is possible to hire a mobile 24h 4 g Wi-Fi key which works also in the apartments at a supplement of Euro 5 per day.
Link: Zone Wifi

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17) What time can I check in?

If you book our "formula residence" check in is at 5 pm, if you book "formula hotel" check in is at 15 pm. If you arrive earlier you can make us of our service facilities. If the apartment is cleaned before 5pm/12 am you can already check in.

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18) Can I check in after the closing time of the reception?

Arrival after 10 pm: to communicate in advance, if not notified 20€ of supplement. Please call the phone number which is indicated at the entrance of our reception. A reception employee will welcome you.

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19) Where is the residence in Sardinia?

Our residence in Sardinia is between San Teodoro and Porto San Paolo in a small village called Porto Taverna, famous for its beach with a beautiful view over the island of Tavolara. A part of our residence is located in Porto Taverna, the main part of our residence is located in the village Montepetrosu.

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20) How far is San Teodoro, Porto San Paolo and Olbia from our residence?

Our residence is 6 km far from San Teodoro (10 minutes by car), 4 km far from Porto San Paolo and 18 km far from Olbia (20 minutes by car).

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21) How is the beach of Porto Taverna?

Porto Taverna Beach is characterised by white sand , crystal clear, azure water and a beautiful view over the island of Tavolara.

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22) Is the beach suitable for children?

The sand slopes gently into the shallow water, making it ideal for families with children.

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23) Which are the best beaches in the surroundings?

We recommend you to visit Porto Taverna, Cala Girgolu (Sassi Piatti), Cala Brandinchi (Tahiti), Lu Impostu, Capo Coda Cavallo, La Cinta, Porto Istana.
Link: Best Sardinia Beaches!

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24) What are the facilities directly on the beach?

Our facilities on the beach: restaurant La Tavernetta with sea view, beach bar "Tavernetta Beach", umbrella- sunbed hire, showers, sup- and canoe hire;

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25) Can I rent cars, motorcycles and bikes directly in the residence?

We cooperate with different rental agencies, you can hire cars, motorcycles and bikes. You can pick up the car/motorcycle/bike and drop it off at our residence.

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26) Are there supermarkets and shops near the residence?

The small village Monte Petrosu is 500 meters far from our reception. You can find a small grocery's shop, a bar, a 24 h laundromat, a butcher, a sardinian pastry shop, a hairdresser and the bus stop in Monte Petrosu. The supermarkets, pharmacies, shops and the "guardia medica" (emergency medical services) are located in the villages San Teodoro and Porto San Paolo.

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27) Is there a laundry service?

The 24 h laundromat is located in Monte Petrosu (500 meters far from our reception).

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28) Is there any animation in the residence?

No, our clients can enjoy peace and relaxation in our residence, but we offer different excursions, sports activities etc.
Link: Activities.

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29) Do you accept pets?

Yes, dogs and cats are welcome ! We just charge supplement of Euro 35,00 per pet/stay.

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30) Is there a children's play area in the residence?

We have two children's play areas in our residence. One play area is situated in front of the restaurant BBQ, the other area is situated near the beach.
Link: Play Areas.

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31) Is there air conditioning in the apartments?

Air conditioning is available in the apartments with sea view only.
For all others apartments we provide fans for free.

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